Project & Specifications Manager
With 30 plus years of experience, I've developed a range of skills and expertise within the plumbing and building industry. Working in a variety of roles including sales & business development with some of the leading manufacturers and suppliers. Project management, staff management and customer service management with volume and custom building companies.
I started at ACS as a relatively new business in 2010 left in 2013 and had a variety of roles including business development, customer relations manager of our first Gallerie selection centre to pursue education and personal interests and returned in 2016 as project and specification manager.
Currently in the industry , expectations are at an all time high. Customers are smarter and they expect to be wowed! They research and make informed decisions, they expect a professional and enjoyable customer experience and to have access to the latest technology and design trends when it comes time to select their fittings and fixtures for their home, investment property or project.